1. Introduction

Welcome to Starlink Kenya Resellers. By accessing or using our services, you agree to comply with these terms and conditions. Please read them carefully.

2. Definitions

• "We," "Us," "Our": Refers to Starlink Kenya Resellers.

• "You," "Your": Refers to the customer or user of our services.

• "Services": Includes the sale, delivery, and installation of Starlink kits, as well as customer support and related offerings.

3. Ordering and Payment

• All orders must be placed through our official channels.

• Payment for the Starlink kit and installation services must be made upfront.

• Prices are subject to change without prior notice.

4. Delivery and Installation

• Delivery of the Starlink kit typically takes 2 to 4 weeks from the date of order.

• Professional installation services are available upon request and must be scheduled in advance.

• We are not liable for delays caused by unforeseen circumstances.

5. Usage and Restrictions

• The Starlink kit must be used in accordance with the manufacturer's guidelines.

• Unauthorized resale, modification, or misuse of the kit is strictly prohibited.

• Users must ensure the equipment is installed in a safe and secure location.

6. Warranty and Support

• The Starlink kit is covered by the manufacturer's warranty. For details, refer to the warranty documentation included in the kit.

• We provide customer support for installation, troubleshooting, and general inquiries.

7. Refund and Cancellation Policy

• Orders can be canceled within 24 hours of purchase for a full refund.

• Refunds are not available once the kit has been shipped or installed.

• Installation fees are non-refundable.

8. Limitation of Liability

• We are not liable for any damages arising from the misuse or improper installation of the Starlink kit.

• Our maximum liability is limited to the amount paid for the product or service.

9. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Refer to our Privacy Policy for more details.

10. Governing Law

• These terms and conditions are governed by the laws of Kenya. Any disputes will be resolved in accordance with Kenyan law.

11. Amendments

• We reserve the right to update these terms and conditions at any time. Changes will be communicated through our official channels.

12. Contact Us

If you have any questions about these terms, please contact us via our official website or customer service channels.